ALL TERMS & CONDITIONS

OPENING HOURS

Monday to Thursday: 06:00-21:00 Friday: 06:00-20:00

Saturday: 08:00-15:00 Sunday: 09:00-12:00

Bank Holidays: CLOSED

Elite Fit Skegness’ opening hours may be amended from time to time. You will be notified of any changes via email. Members must ensure they arrive with plentiful time to complete their session and cease use of the gym in adequate time to leave before closing time.

24 Hour Access members can access the gym via their 24 hour key-fob any time unless there is a specific closure – which you will be notified of via email. The gym will not be manned by staff after standard hours and so services such as the sunbed and supplement shop will be unavailable. After hours, you train at your own risk and Elite Fit Skegness will not be held liable for any injury. CCTV is in operation at all times.

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FOOD AND DRINK / SMOKING AND DRUGS

Food may be consumed in the reception area but not within the gym. Alcohol or illegal substances may not be consumed within the gym or its grounds. Elite Fit Skegness is a non-smoking environment - if smoking outside please move away from the Elite entrance and signage.

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CLOTHING & FOOTWEAR

Suitable footwear and clothing must be worn. You may not train wearing open-toe sandals/flipflops, dirty work boots, loose/unsafe clothing, or other items that may cause a hazard to your safety.

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CHANGING ROOMS /LOCKERS

Elite Fit Skegness does not provide a strict changing room, however our large bathroom and shower room provides changing space, and we provide free lockers for valuables which are monitored by CCTV.

For security reasons, you are asked to store personal belongings in the lockers provided. You are responsible for the possession of the locker key within your session, and any items left overnight will be removed on the following day and held for one week as lost property. Loss of locker key will incur a £10 fee.

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LOST PROPERTY

You are responsible for your own property within the facilities and Elite Fit Skegness will not be held liable for any loss, theft or damage of your personal items within the premises. CCTV is in operation 24/7 however we can only monitor footage for serious incidents, and not for the search of lost items that were not placed in a locker.

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SAFETY AND EVACUATION

Entry to Elite Fit Skegness is only permitted at the gyms’ main reception entrance. Fire exits, which are clearly marked, are there in the interest of safety and members and guests must not block or interfere with fire exits for any reason. In the event of an emergency evacuation, members and guests must immediately make their way in an orderly fashion to the nearest available exit, leaving personal belongings behind.

CHILDREN & MINORS

In the interest of safety and our commitment to safeguarding, no children under the age of 16 years old are permitted in the gym. Student membership is available for those age 16 and 17. Age 18 and above require adult membership.

We may, in rare circumstances, permit under 16s into the gym at our own discretion, however only the reception/lounge area will be accessible for waiting purposes, and our staff and trainers will not be responsible for the whereabouts and safety of any children who are within the venue.

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BEHAVIOUR

If you (member or guest) cause nuisance or annoyance to other members, guests or staff; or behave/speak without respect of others – you will be asked to leave. Misuse or mistreatment of the gym facilities, breach of etiquette guidelines, or generally behave inappropriately, will have us exercise our right to dismiss your session, or suspend or terminate membership. Abusive language, threatening or violent behaviour will not be tolerated.

No photography of other members without their prior consent is allowed at any time and we reserve the right to ask you to delete any unwelcome photographs if we receive complaints. Failure to provide proof of doing so can result in termination of membership.

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COMMENTS AND COMPLAINTS

Please refer to any comments or complaints to a member of staff. Written complaints must be addressed to Lee Johnston at elitefitskegness@gmail.com

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PHYSICAL ACTIVITY READINESS QUESTIONNAIRE

Upon joining the gym all new members are required to complete a Physical Activity Readiness Questionnaire (PAR-Q) digitally within the Clubright app. The purpose of this is to ensure that staff are fully informed of any physical or medical condition which could affect the members ability or suitability to take part in physical activities. Only if staff are fully and accurately informed, can they assess the member’s health and fitness level and prepare an appropriate exercise program. We strongly recommend that all members seek medical advice before commencing a new exercise programme and we reserve the right to request a doctor’s certificate and to reject a membership application if a satisfactory doctor’s certificate is not received.

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JOINING, PAYMENTS & NCANCELLATIONS

Elite Fit offers both limited time memberships (day, week, month, year), and rolling memberships (monthly). Standard and limited memberships incur a £5 joining fee, and 24-Hour memberships incur a £10 joining fee which includes a personal key fob for entry.

Limited time memberships (day/week/month passes and annual memberships) are purchased in advance and no refunds can be issued for your failure to utilise the facilities within the timeframe of your membership, nor can your memberships time frame be extended due to lack of use within its validity.

Direct debit memberships require payment on the 1st of each month. You are welcome to cancel at any time in line with our 30-day cancellation policy, where any payments due within 30 days must be cleared for your account to close. If you are away or unable to train for a period of 1 to 3 months, we can freeze your membership to pause future payments – This must be requested in writing. Cancellations or membership freezes must be addressed to Lee Johnston at Elite Fit Skegness, or via email to Lee Johnston at elitefitskegness@gmail.com

If your direct debit payment fails, a £5 late payment fee will be incurred. Your access will be revoked until this is paid. There will be a £5 fee per missed payment. Your membership debt cannot be cleared within the gym in person, and you must follow the direct debit protocol of our provider and wait for your payment to clear.

If you require clarification on any of the above terms and conditions, please contact elitefitskegness@gmail.com